The 2-Minute Rule for telus billing support

The 2-Minute Rule for telus billing support

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However, after examining the deal, I observed it didn’t reflect the savings or system aspects mentioned, such as the 500GB of information and additional bargains for pre-licensed payments.

Also, our telephone line to your house arrived down in a windstorm the other night time, as did our neighbors. We don't utilize a landline anymore, even so the cable is in the road and nonetheless linked on your house stop. I suggested that they just take away it totally. They mentioned as I did not have an Lively landline, they'd not send a technician out to scrub up the wire in the midst of the highway.

• A pal who can also be a Telus customer confirmed me his approach information, and he is getting a similar prepare for noticeably fewer with no need to invest in gadgets, which contradicts what Abdul instructed me.

Have you ever tried out applying the online Chat? Go online to My TELUS and also the the Chat icon will be for the lower right on the window. Solution the questions about which kind of assist you will need then continue to keep replying towards the bot with "I want to talk to someone" until eventually the bot provides up and passes the Chat to anyone.

• I at first renewed my agreement soon after Talking with the agent named Abdul, who gave me a offer which i approved, although it couldn’t match a suggestion from Rogers.

I might also like to understand why this was removed? Seems Silly that we now really need to connect with tech support to perform something which we failed to want the for previously 

I suppose I'm just aged, but I recall a time when you could possibly contact a company, talk to a human with no sitting down on maintain for hrs, and really get customer service. Many thanks Telus for a fantastic customer encounter.

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Solved conversations will be shut and saved for ninety times, and can be accessed during the Information Centre inside the My TELUS app. 

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I'm searching for the contact number to call to talk into a consultant and questioning when they can be found in the weekend. I intend to make payment preparations and tried to on chat, nevertheless they explained to me I really have to simply call. 

@Oleginza Wrote: I named Telus telus billing support CS at eight.55AM Mountain time they usually hanged up on me, stating which i must phone all through "normal Place of work several hours". Is this for genuine?

The Television set signal has long been missing since Friday, September twenty seventh as well as the technician who showed up yesterday,  September 30th could not deal with the challenge following switching the TV cable box and cable. I had been knowledgeable that the Internet Modem has to be adjusted way too, but he did not have it.

The TELUS workforce acknowledges that our function spans lots of Territories and Treaty places and we're grateful for the traditional Expertise Keepers and Elders that are with us right now, individuals who have long gone ahead of us and the youth that inspire us.

Yeah, I’m binding by a two year contract however, I’m only 4 months in, but I did get somewhere. I assume The chief Office environment named me these days so I've a phone dialogue with him in an hour. We’ll see how that goes.